Built so both sides can work with confidence
Protection works best when deals, files, messages and payments stay on the platform. Here's how we keep the marketplace safe.
Every view is checked
Pay-per-view posts go live after automatic checks, with no brand approval queue. Every view update is scored for bot-like patterns and suspicious views are held for a person to review. If a brand reports a post that breaks the brief, its payout is held and Danko+ staff decide.
Every account is reviewed
A member of our team reviews each creator profile and brand before it can apply, publish or hire. Creators can additionally apply for a verified badge by confirming ownership of their social accounts; brands can verify with business registration or website evidence.
Agreements are recorded
Offers spell out the scope of work, deliverables, fee, deadlines, revision rounds and usage rights. When a creator accepts, those exact terms are stored with the collaboration and can't be changed afterwards.
Payments are tracked, not assumed
Work starts once the brand's funding is confirmed. When all deliverables are approved, the creator's payout is queued and processed by our finance team — never released automatically. Until our payment partner is connected, payments run in a clearly labelled test mode and no real money moves.
Disputes get a human decision
If something goes wrong, either side can open a dispute on an active collaboration. Payouts are held while our team reviews the brief, the messages and the delivery history, and both parties see the outcome and reasoning.
Two-way reviews
After a completed collaboration, brands and creators can review each other. Reviews can only come from real, completed work on the platform.
Blocking and reporting
You can block an account to stop contact, and report profiles, campaigns or messages. Reports go to our trust and safety team, and reporters are told when a report has been reviewed.
Your privacy, protected
We follow the Protection of Personal Information Act (POPIA). Private details like your date of birth and business registration are never shown publicly, creators control which rates, locations and social links appear, and you can export or delete your data from your settings.
Age requirements
Creators must meet the platform's minimum age. Where younger creators are permitted, a parent or guardian's consent is required before they can take part.
Honest advertising
Paid partnerships must be disclosed in line with the advertising rules of each platform and South African advertising standards. We remind creators to label paid content.
Never pay or get paid off-platform
If anyone asks you to move a deal, payment or conversation off the platform, please don't — and report it. Off-platform deals aren't covered by our dispute process or payment records. Read our dispute and refund policy.
Questions about safety?
Our team is here to help with anything that doesn't feel right.